Frequently Asked Questions

How to install the Pecunia Wallet?

Enjoy access to your Pecunia Wallet directly through your web browser here, eliminating the need for downloading any applications.

Do you adhere to KYC policy? Do I need to go through an identity check?

Since the wallet is non-custodial, we are unable to implement KYC policy for the wallet user. We do not require any verification or identification.

What should I do if I already have a wallet in another service?

You can simply enter your seed into the Pecunia Wallet and gain access to your funds.

Where do I find my wallet address?

On the "Receive" tab for each crypto you can see your wallet address. This is the address to have funds sent too.

Why does my address change?

Your wallet updates your address whenever it detects an address has been used to receive funds. This is done to enhance your privacy. Your old wallet address stay valid.

How do I generate a new address?

Your wallet does this for you when it detects that an address has been used to receive funds.

How many addresses can I send a payment to at the same time?

You can send a payment to up to 25 recipients at once.

Can I cancel my transaction?

It's not possible to cancel a transaction.

Why do I need to pay a fee to miners?

Miners confirm and secure transactions by adding blocks to the blockchain. A block is a group of transactions. The blockchain is the shared public record of all transactions. Miners must add transactions to the blockchain so the transaction becomes final. No one is able to reverse a transaction after miners add it to the blockchain.

How do I backup my wallet?

All you need to do is to keep your seed safe. That's the only backup you need.

I lost my seed. What do I do?

Pecunia Wallet is a non-custodial wallet that does not store your private keys or seed. Unfortunately, due to this we are unable to help you recover lost seed – no one can do this except you.

What should I also know about crypto?

You can learn more in our articles:

• Bitcoin Address Types
• Litecoin Address Types
• Dogecoin Address Types
• Bitcoin Cash Address Types
• Dash Address Types

Should I register a separate business account?

You just need to go to the API section right in your wallet.

Does my store need to be approved before I can accept payments?

You can accept payments immediately after opening your wallet.

How do I withdraw the money I received as a merchant?

You don't have to worry about it. The coins you receive will be in your wallet immediately.

What fee should I pay for my merchant?

This service is free to use.

How do I know a payment succeeded?

Callbacks are sent. Callback URLs can be changed in settings.

Can I request a fixed amount in fiat?

Yes. Any supported currency is available; the exchange rate is locked at invoice creation.

Are partial payments or overpayments supported?

Yes. There are statuses for partial payments and overpayments, and you can set an inaccuracy within which an invoice is considered fully paid.

Where can I find merchant documentation?

All the documentation is here.

Can I send money to my customers through your service?

Yes, you can use the key in the API settings and make payments.

Do I need to be verified to use this feature?

We do not require any verification. You can freely manage your funds.

Can I configure the fee for mass payments?

Yes. Fees are charged in dynamic units and scale with the transaction’s size.